- Payment:
You can pay for purchases on the site using a credit card. Payment is made through a third-party payment acceptance service — Fondy.
Please note that there may be an error in payment due to the Internet payment limit set less than the amount of the order.
For corporate clients, we can issue an invoice for payment by wire transfer between two legal entities. For invoicing, please contact us in the section “CONTACTS” — “CONTACT US”
Orders placed in Ukraine on Monday to Friday, before 14:00 (GMT+2) will be shipped on the same day, after 14:00 (GMT+2) on Saturday, Sunday — next business day. Business days — Monday to Friday.
International orders are shipped on Fridays.
- Delivery:
- Delivery in Ukraine:
On the territory of Ukraine, delivery is carried out by the NOVA POSHTA shipping company. When ordering any Roden hookah, delivery is free. In all other cases, delivery shall be paid by the buyer. After sending the order, you will receive a tracking number (TTN) to track the shipment. You can track the shipment on the website of the NOVA POSHTA company.
- International delivery:
International delivery is carried out by the national carrier of Ukraine — UKRPOSHTA. When ordering any Roden hookah, delivery is free. In all other cases, delivery shall be paid by the buyer. After sending the order, you will receive a tracking number (TTN) to track the shipment. You can track the shipment on the website of the UKRPOSHTA company in the “Tracking” section
All customs fees and other taxes of the recipient’s country shall be paid by the buyer.